Need help with FinziAI? We're here for you.
Contact: [email protected] — we typically reply within 1–2 business days.
When you write, it helps to include your device model, iOS version, the app version (Settings → What's new), and a short description of the issue (plus a screenshot if relevant).
How do I add an expense by voice? Tap the microphone button and just say the purchase — for example, "coffee 120 lira" or "45 euro groceries". FinziAI turns it into a transaction with an amount, currency and category. You can review it before saving, or enable Instant Tracking to save automatically.
Can I add transactions without speaking? Yes. Tap ＋ to enter an expense manually, set the amount, description, category and date.
How do the free limits work? Free users can add up to 30 transactions per month and 10 voice entries per month, with 1 list and up to 12 custom categories. Upgrade to Premium for unlimited transactions, voice entries, shared lists, recurring transactions, budget alerts and more.
Is my data safe? Will I lose it if I reinstall the app? Your data is stored on your device and works fully offline. If you sign in (Settings → Register / Log in), your transactions, categories and budgets are also synced to your private account. After reinstalling — or on a new device — just sign in with the same account and your data is restored. Without an account, deleting the app removes its local data.
How do I automatically log card payments? FinziAI can record purchases automatically through a one-time Shortcuts automation that you create. Go to Settings → Auto-log and follow the step-by-step guide. This works for in-store contactless (NFC) payments only — online/web payments don't trigger it. We never connect to your bank or read your Wallet.
How do I change the language, theme or currency?
How do I subscribe, restore, or cancel FinziAI Premium?
Refunds Purchases are handled by Apple. You can request a refund at https://reportaproblem.apple.com.